Information Technology at The Citadel
Welcome to Information Technology at The Citadel! The newsfeed below is consistently updated to provide you with the latest technology news on our campus.
Feel free to browse the menu to learn more about different ways technology is used at The Citadel or to find help on a certain topic.
Our contact information and hours are posted to the menu on the right. If you ever have any questions or need assistance, we are only a phone call away.
Attention Google Chrome Users (uPortal Error Explanation and Workarounds):
This past week, Google updated their Chrome web browser to version 56.0.2924. This new version has introduced issues involving compatibility with our Lesesne Gateway portal. These compatibility issues will not allow users to log into the portal, instead resulting in a “uPortal Error”.
This error does not indicate a problem with your account, but rather a problem with Google Chrome. Google may patch this bug in future versions but as of right now, ITS does not recommend using Google Chrome to access Lesesne Gateway. As a workaround, users may choose to utilize another web browser on their computer such as: Internet Explorer, Firefox, Edge, or Safari.
If you are experiencing this problem and need assistance, please contact the ITS Help Center at (843) 953-HELP.
ITS Closed for Martin Luther King's Birthday - 1/16/17:
In observance of Martin Luther King's Birthday, The Citadel campus, including ITS, will be closed Monday, January 16, 2017.
We will resume normal business hours on Tuesday, January 17, 2017.
2016/2017 ITS Help Center & Computer Lab Holiday Hours:
December 17th–18th: Closed
Accounts and Login Information:
To learn more about your account credentials and how to log onto important Citadel systems, review our Accounts & Passwords page.
All Hiring Departments - To request an account for a new faculty / staff member, submit appropriate paperwork to Human Resources and obtain department head approval. Departmental administrative assistants should enter an Account Request Form.
How to IMAP (synchronize) your Student Webmail with mobile:
Are you a student? Are you interested in getting your Citadel email on your PC, tablet, or smartphone?
Follow the link below for some simple steps to configure your student Webmail with your favorite device.
Hours of Operation:
Mon - Thu